If your booking confirmation contains an incorrect name or date of birth, contact our cruise team as soon as possible. Corrections may be possible, but requirements, fees, and deadlines vary by cruise line.
What Should I Do?
Review your booking confirmation carefully and contact our cruise team immediately if you notice:
- A misspelled first or last name
- An incorrect date of birth
- A missing middle name (where required)
- A name that does not match your passport or government-issued identification
Why Is This Important?
The information on your booking should match your travel documents. Incorrect passenger details may cause issues during check-in, boarding, or travel.
Can Names or Dates of Birth Be Corrected?
In many cases, minor corrections can be made; however:
- Cruise line policies vary.
- Fees may apply.
- Some changes may not be permitted close to departure.
- Significant name changes may be treated as a cancellation and rebooking.
How to Request a Correction
To help us process your request quickly, please provide:
- Your booking reference number
- The incorrect details currently on the booking
- The correct name or date of birth as shown on your passport or identification
Important Reminder
Do not wait until check-in to report incorrect passenger information. The earlier a correction is requested, the more likely it can be resolved before departure.
Need Help?
If you have questions about your booking, 2toCruise Voucher, eligibility, expiration dates, or how to redeem your benefits, our cruise experts are here to help.
- Visit https://2tocruise.sg/
- Email enquiries@2tocruise.sg
- Call +65 6037 7519 (Singapore) to speak with one of our reservation consultants
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